Additional Legal Statement

Additional Legal Statement

This statement provides supplementary clarification regarding the website’s basic principles in relation to transactions, order fulfillment, and compliance. It is intended to help users form a clear and rational understanding of the relevant rules when browsing and placing orders.

1. Information Disclosure and Transparency

Product information, pricing structures, applicable terms, and contact details displayed on the website are presented in a clear and understandable manner.
Before browsing or placing an order, users can review the page content to understand key transaction-related information and avoid misunderstandings that could affect decision-making.

If page information is adjusted, the updated content shall prevail.

2. Service Model and Fulfillment Arrangements

The platform provides product displays and transaction access through an online model.
After an order is generated, it will enter the processing workflow based on product status and actual operational arrangements, and delivery will be completed through established logistics systems.

Shipping times and transportation routes may vary depending on product type, inventory location, and other factors, but the overall process follows a unified order management framework.

3. Tax Handling and Customs Clearance (TVA + DDP)

For products displayed within the French region, the listed prices already include applicable Value Added Tax (TVA) considerations.
Shipments are handled under the DDP (Delivered Duty Paid) model, meaning that relevant tax and customs clearance matters are incorporated into the transaction process.

Users are not required to handle additional customs or tax procedures upon delivery.

4. Basic Principles for Cancellation, Returns, and Exchanges

Subject to applicable conditions, users may submit a return or exchange request within 30 days after receipt of the goods.
This period is intended to provide a reasonable timeframe for inspection and evaluation so that users can make informed decisions after reviewing the product condition.

Specific applicable scenarios and procedures are governed by the corresponding policy pages.

5. Payment Process and Information Security

Payments are processed within a protected technical environment and are used only for necessary order processing purposes.
Payment-related information will not be used for unrelated purposes. Overall data handling follows the principles of necessity and minimization emphasized by the GDPR.

6. Scope of Service Support

Service support related to products is based on the information presented on the website and the corresponding policies.
Different products may vary in support scope and handling methods, and users are encouraged to review and confirm the details before placing an order.

7. Communication and Feedback Channels

If you have questions regarding products, orders, or processes, you may contact us through the methods shown on the website.
Submitted information will be used for issue verification and process improvement purposes.

8. Dispute Resolution and Policy Updates

Any disputes related to transactions will be handled in accordance with applicable French regulations and in compliance with GDPR principles regarding data and privacy.
This statement may be updated as needed. Where significant changes are made, appropriate notice will be provided.